At Carry Style, we strive to provide premium handbags and a worry-free shopping experience. If your purchase doesn’t meet your expectations, this Refund & Returns Policy explains how returns, exchanges, refunds, and order cancellations are handled for purchases made through carrystyle.shop.

1. Return Eligibility

Return Timeframe

Eligible items may be returned within 30 days after delivery.

Conditions for Returns

Returned products must:

  • Remain unused and in excellent condition.
  • Be returned in their original packaging.
  • Include all accessories, dust bags, tags, labels, and included components.
  • Not show signs of misuse, accidental damage, or excessive wear.

Items That Cannot Be Returned

Unless they are defective, damaged, or shipped incorrectly, the following items are generally non-returnable:

  • Customized or personalized products
  • Clearance or final sale merchandise
  • Gift cards (if applicable)
  • Products damaged through improper handling or customer misuse

2. Return Procedure

To begin a return:

  1. Contact support@carrystyle.shop with your order number and the reason for your return.
  2. Once approved, we will provide you with a Return Merchandise Authorization (RMA) number along with detailed return instructions.
  3. Carefully package the item and include your RMA number inside the package.
  4. Ship the package to the return address provided within 14 days of receiving your return authorization.

Please note: Returns submitted without an approved RMA may not be accepted.

3. Refund Policy

After receiving your returned item, we will inspect it to confirm that it meets our return requirements.

If approved:

  • Refunds are generally processed within 7–10 business days.
  • Refunds are issued to the original payment method used during checkout.
  • Processing times may vary depending on your payment provider or financial institution.

Please Note

  • Original shipping charges are non-refundable unless the return is due to our error.
  • Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
  • If a returned item does not qualify for a refund, we will contact you with additional information.

4. Product Exchanges

Exchanges are available whenever replacement inventory is in stock.

To request an exchange:

Exchange requests are subject to product availability.

Customers are generally responsible for exchange shipping costs unless the exchange is required because we shipped the wrong item or the product arrived damaged or defective.

5. Damaged, Defective, or Incorrect Products

Although we carefully inspect every order before shipment, if your purchase arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • Clear photos of the product
  • Photos of the shipping box and packaging
  • A brief description of the issue

After reviewing your request, we may provide one of the following solutions:

  • A replacement product
  • A replacement shipment
  • A full refund
  • A partial refund, when appropriate

Our team will work quickly to resolve the issue and ensure your satisfaction.

6. Order Cancellations

Orders may be canceled only before they enter processing or shipment.

If you need to cancel your order, please contact support@carrystyle.shop as soon as possible.

Orders that have already been processed or shipped cannot be canceled and must follow the standard return procedure outlined in this policy.

7. Contact Us

If you have any questions regarding this Refund & Returns Policy or need assistance with a return or exchange, please contact us.

Business Name: Carry Style

Website: carrystyle.shop

Email: support@carrystyle.shop

Location: United States